Responsible Gaming
Responsible gaming comes first at Swiper. In Canada, gambling should remain entertainment-focused, budget-aware, and guided by self-awareness.
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Most players keep play recreational. For the smaller group who may struggle with control, we provide practical tools and clear support options.
What responsible play means
Responsible gaming means playing for entertainment, staying within your means, and paying attention to changes in your habits. If play stops feeling fun, acting early can help protect your time, money, and wellbeing.
Your Account
Control features are available in your account settings. Updating limits is straightforward, and support is available at [email protected].
| Tool | What it helps with | How it works |
|---|---|---|
| Deposit limits | Set a spending boundary | Choose daily, weekly, or monthly caps on deposits. |
| Loss limits | Reduce financial pressure | Restrict how much you can lose over a chosen period. |
| Session limits | Keep time under control | Limit the amount of time you spend in one session. |
| Reality checks | Stay aware while playing | Receive interval notifications showing how long you have been playing. |
| Self-exclusion | Take a longer break | Temporarily or permanently suspend your account, if needed. |
| Where to manage | One place for changes | Manage or adjust all available limits within account settings. |
| Support contact | Help with setup | Email [email protected] for guidance using responsible gaming tools. |
Your Gambling
Some signals suggest play is shifting from entertainment toward stress. Spotting patterns early can support safer decisions and stronger control.
- Spending more money or time on gaming than intended.
- Chasing losses to recover funds through continued gambling.
- Borrowing money, selling belongings, or neglecting responsibilities to gamble.
- Hiding gambling activities from family or friends.
- Feeling stress, anxiety, or depression related to gambling.
Support options in Canada
If you feel concerned about gambling behaviour, reaching out can help clarify your next step. These organizations offer dedicated support across Canada.
- ConnexOntario 1-866-531-2600 — information and referral for people with gambling problems.
- Canadian Centre on Substance Use and Addiction — gambling support resources and guides.
- Gamblers Anonymous Canada — peer support meetings for problem gamblers.
Within Your
Protection of minors is a priority. We use industry-standard verification processes to help prevent underage access to our services.
Parents and guardians can add another layer of protection by using device parental controls and discussing gambling risks early.
Staff conduct and confidentiality
Our staff receive training in responsible gaming best practices and how to support players who may be at risk. We also enforce strict policies that align with Canadian responsible gambling promotion requirements.
Personal data connected to responsible gaming interventions is handled according to our Privacy Policy to respect confidentiality.
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